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RECRUITMENT: Nutrition Advisor

Wednesday November 8, 2017
RECRUITMENT: Nutrition Advisor

RECRUITMENT: Vacancy in the Viridian Nutrition Technical Services department at our Northamptonshire HQ for a qualified nutritionist to work within our friendly helpline team.

 

Interesting role with opportunity to develop within the department, and investment in continued education.

 

 

LOCATION: Based at HQ in Daventry, Northamptonshire.

 

OVERVIEW: An interesting and exciting role in this fast-growing, family-owned business. Founded in 1999, Viridian Nutrition is based on three key principles - Purity, Charity & Environment. Viridian Nutrition offers an opportunity to  build a career, investment in training development, and - above all - to help people to better health.



SUMMARY & OBJECTIVES
- To maintain and provide outstanding technical support to the Viridian Nutrition team and customer base through application a high standard of technical knowledge and skills in natural products.
- Supporting the technical department to develop the range of technical support tools, trainings, articles, blogs and product information for internal and external use to help ensure growth in sales turnover.
- Working within a technical support team to help ensure technical, sales and customer service needs are met.
- Provide in-house technical support to consumers, trade customers and the sales team. 


MAIN DUTIES
- Answer technical phone calls and emails to the best of your ability. Ensure customers are responded to within a timely manner.
- Technical writing including technical sheets, magazine articles, blogs, product descriptions, sales and marketing copy.
- Record and log all adverse events and complaints.
- Maintaining the library resource of information on product and ailment on computer file at HQ.
- Reviewing and keeping up to date with recent nutritional, scientific publications and research.
- To provide input into an innovative new product development programme in line with Viridian’s core ethical philosophies.
- Updating raw material source and allergen spreadsheets.
- Communicate effectively with the management, technical and sales team, including effective diary management.
- Contributing where appropriate to trade exhibitions.
- Other duties as deemed appropriate by the Nutrition Team Leader or Head of Technical Services.

ESSENTIAL EDUCATION & EXPERIENCE
A diploma, degree or other approved qualification in Nutrition.
Previous experience in customer service/ technical advisory role.

 

HIGHLY REGARDED EXPERIENCE
- Sales and marketing experience
- Public speaking, training or teaching
- Science writing or popular writing
- Herbal qualifications

 

SKILLS & ABILITIES
- Self motivated with a “can do” attitude.
- Demonstrates good initiative.
- Excellent customers service skills and communication.
- Excellent time management skills.
- Ability to adapt to new tasks assigned.
- Experienced in the use of internet browsing, outlook and all Microsoft office packages (Word, Excel, Publisher, Power point etc.)

 

Please send your CV and covering letter to Aimee Benbow:  aimee@viridian-nutrition.com

 

Closing date:  24 November 2017.

 

TAGS: RECRUITMENTrecruitment

 

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